Returns & Exchanges
At Al Manara Pharmacy, we want you to be completely satisfied with your fashion purchases. If your items are not the perfect fit or style, we offer a seamless 14-day return and exchange policy for all eligible products.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.
Schedule a Pickup
Choose a convenient time for our courier partner to collect the package from your doorstep, or drop it off at any Al Manara Pharmacy branch.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing